Frequently Asked Questions
Everything you need to know about your Holland Cooper experience.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link from our courier partner to monitor your delivery's progress.
What is your return policy?
We offer a 28-day return period for all full-price items. Products must be returned in their original condition, unworn, and with all luxury packaging and tags intact.
Do you offer international shipping?
Yes, we ship globally. Shipping costs and delivery timeframes vary by destination and will be calculated at checkout based on your specific location.
How do I care for my Holland Cooper investment pieces?
To maintain the quality of our signature wools and tweeds, we recommend following the specific care instructions on the internal garment label, which usually includes specialist dry cleaning.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and Klarna.
How do I determine the correct size for me?
Each product page features a detailed 'Size & Fit' guide. Our garments are designed for a tailored fit; if you are between sizes, we generally recommend sizing up for comfort.